Annual Review 2007-08

Contents

• Working towards a locally-based standards framework
• Key achievements in 2007-08

Foreword from the Chair and Chief Executive
 

• Local assessment pilots – what they were and what we learned
• Standards Board investigations – facts and figures

• Local assessment of complaints and process flowchart
• Monitoring the new system

Clear lines of communications

• Promoting the revised Code of Conduct

• Standards Board conferences and partnerships

• Ensuring the continued success of the new framework